WILDEST ZIPLINE

IN THE SMOKIES

RESERVATIONS ARE REQUIED

Reservations are required to ensure openings for desired tour time. We will do our best to accommodate walk-ins but there is no guarantee there will be availability. During busy seasons it is recommended to make a reservation at least 5 days in advance to ensure you reserve your preferred time.

By calling our office, you will always get

 

THE BEST PRICE IN THE SMOKIES!

865-366-1111

RESERVATIONS ARE REQUIRED!

TOUR TIMES

WE ARE OPEN EVERY DAY

 (except for Thanksgiving and Christmas)

9am, 11am, 1pm, 3pm, 5pm, 7pm

Check in is made 45 minutes prior the desired tour time!

* TOUR TIMES ARE SUBJECT TO AVAILABILITY *

 can differ during the seasons

please call our office to inquire about availability for the desired day

ADVENTURE

  Each tour consists of riding our 6 very unique ziplines. Participants wear a helmet and a harness with a carbiner that is attached to a pulley that will be placed on a cable strung between platforms. You push off the platform and zip along the cable going from hilltop to hilltop. You will be anywhere from 40-250 feet off the ground and, literally, flying between the trees at a height where birds and other wildlife hang out on the branches.

         First, the experience will include some ‘how to’ information plus a safety briefing. You will see how we put on the harness, latch into the cable. After you learn the basics and watch a demonstration, you will get your chance to participate in a once in a lifetime adventure.

I didn’t think I’d be such a scaredy cat when doing the zips but thankfully Mitch and Gary provided a lot of good laughs and made me feel so welcome and comfortable. With a great team and in good hands they caught me every time. They provide good instruction and helpful ways to let loose when on the zips, even had myself and others go upside down like spiderman. Favorite part of my trip up to Tennessee so far and worth the memories. Don’t forget to tip them, they’re worth it!

imabooger16

 

This place is awesome ! The views are so incredible and just so tranquil.The guides were so attentive and made you feel more comfortable about doing it. They were very funny and entertaining! Had an absolute blast and cant wait to do it again ! Had a big group of my family that all went together and we all thoroughly enjoyed it!!!

Tabbatha Lowery

 

 

The 6 zip lines were amazing. Our guides made us feel real safe not to mention the great customer service! Kids had such a great time and fun! I think i had more fun than they did. Beautiful Mountain Views even in December.

Monica F.

 

This was such a fun experience and a great way to get over your fear of heights! Eugene and Leo were AMAZING guides today. I went with my aunt, uncle, little cousins, and their grandma today. We all had a blast. They made it very comfortable and enjoyable for us.

Sydney Crumley

 

REQUIREMENTS

AGE 

To be able to participate you will need to be at least 5 years old.

WEIGHT

Children need to be at least 45lbs . Adults under 275lbs.

CLOTHING

You will need to wear closed-toed shoes with a good sole that stay securely on your feet. Flip-flop, Crocs, Five Finger shoes are not allowed. We recommend, for your comfort, pants or shorts that are at least knee-length; you will wear a full body harness. Short shorts, skirts, or dresses are not recommended, they are not comfortable with a harness.

PARTICIPANT FORM

Everyone needs to sign a participant form. If you are under 18 years old, a parent or a guardian will need to sign for you. Print, fill out the form, sign and bring it with you at the check in desk.

NO SMOKING 

While on the course smoking is prohibited.

CHECK-IN TIME

Please be at the office 45 minutes prior you designated tour time.

 

 

CANNOT PARTICIPATE

HEALTH PROBLEMS

If you have existing or recurring injuries or have recently had major knee, back, or leg surgeries.

UNDER INFLUENCE

If under the influence of drugs, alcohol, or anything else that impairs judgement.

EXPECTING MOTHERS

Unfortunately, if you are pregnat you cannot participate.

 

 

If you have other questions or concerns if you can or cannot participate don’t hesitate to call us at

865-366-1111.

 

 

 

Pricing

 

 

 

ALWAYS CALL OUR OFFICE AT

865-366-1111

FOR THE BEST PRICE IN THE SMOKIES

N

YOU CAN BRING

COMFORTABLE CLOTHES

Please dress according to the weather outside. In the cold season, avoid bulky clothes; try to dress in layers; you can bring gloves for your own comfort. Wear comfortable closed-toed shoes strapped to your feet.  (flip-flops are not allowed)

GLASSES AND SUNGLASSES

You can were them, but we recommend having a strap.

IF YOU HAVE LONG HAIR

Please bring something to put it in a low ponytail; you will wear a helmet.

NECESSARY MEDICATION

(epi-pens, inhalers, etc); please inform our team about your medical condition.

YOU CAN BRING A GOPRO

To be able to use it, please make sure you have the helmet mount available. Wahoo Ziplines also takes photos of you ziplining and they will be available for purchase. Also we have GoPro’s for rent.

 

 

M

DON'T BRING

CLOTHING ARTICLES LIKE :

Flip-flops, short shorts, dresses, skirts, baggy clothes, swimsuits, backpacks, pom beanies

DANGLING JEWELRY

Hoop earrings, long necklaces, etc.

UNSECURED ITEMS

Phones, keys, water bottles, selfie sticks, photo/video cameras, etc.

VALUABLE ITEMS

Everything must be left in the car; we can safely keep your car keys at the front desk

 

 

 

We recommend that you leave valuables at home or locked in your car.

Wahoo Ziplines is not responsible for property lost, damaged, or stolen during your tour.

We can safely keep car keys at the front desk.

SAFETY STANDARDS

SAFETY IS OUR MAIN PURPOSE

 

Our staff goes through an extensive training in general course knowledge, proper techniques, and safety rescue procedures. We work in close cooperation with the Association for Challenge Course Technology (ACCT), as they are one of the premier companies in setting the standards in course installation, inspection, and operation.

Wahoo Ziplines follows and exceeds all industry safety standards set by ACCT and ANSI.

DO I REALLY NEED A RESERVATION?

YES! To reserve your spot it’s very easy. Just call our office at 865-366-1111 to find out when the next available tour starts!

HOW MUCH TIME IT WILL TAKE TO COMPLETE THE TOUR?

Approximately 1 to 2 hours at Wahoo, depending on tour group sizes and the groups abilities. 

HOW LONG IS THE ZIPLINE COURSE?

Our course includes 6 separate lines. Each line ranges from 40 feet for the lowest up to 250 feet for the tallest. Total length approximately 2 miles.

REQUIREMENTS

You can check the requirements section, or please call us for any questions!

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FREQUENTLY ASKED QUESTIONS

WHERE ARE YOU LOCATED AND HOW DO I GET THERE?

Our address is :  605 Stockton Drive, Sevierville, TN, 37876

Phone number : 865-366-1111

 

HOW DO I RESERVE A TOUR?
To make a reservation is very easy. Just call us at 865-366-1111 and our friendly staff will guide you through the process and answer all your questions.
WHY I NEED TO BE 45 MIN EARLIER ?
It is VERY IMPORTANT TO BE 45 MIN EARLIER for your scheduled tour time. During this time you will need to check in, place your valuables in your car, get geared up, receive instructions and information about ziplining.
WHAT IF I WILL BE LATE?

Please pay close attention to your assigned zipline tour time as late comers cannot join the group already in progress. Keep in mind that you will  need to be at the office 45 minutes earlier. No refunds will be offered for late comers as spaces are limited and zipline guests have been turned away for your spot.

Traffic in the area can be bad sometimes, especially in the busy season (late spring-summer-early fall). Please prepare ahead to get in time for your zipline tour.

In certain areas you will experience a lack of service for your mobile device. If you are not familiar with the area, we recommend that you download an area map (ex: Google Maps)

Please call us at 865-366-1111 and let us know your whereabouts and ETA if you are stuck in traffic!

WHAT IF I GET LOST?
Getting lost it’s very easy especially when you are not familiar with the area. Plan ahead and inform yourself about the traffic and side-streets. We do recommend that you download an area map (ex: Google Maps) on your mobile device because sometimes you will experience a lack of service.

Please call us at 865-366-1111 and let us know your whereabouts and ETA if you are stuck in traffic or lost!

WHAT HAPPENS IF IT RAINS/SNOW?
Mountain weather can be unpredictable, but we do operate in rain, snow or shine. Rarely must tours be cancelled due to inclement weather so please dress appropriately. We will not cancel tours due to cold or mildly rainy weather. However, we reserve the right to postpone (or pause) a tour up to one hour to wait out inclement weather and then resume the zipline tour.

 

WHAT WILL HAPPEN IF SEVERE WEATHER OCCURS ON TOUR?
Management reserves the right to cancel tours due to unsafe weather conditions, such as heavy winds, heavy rain, and potential thunderstorms. Each platform has a roof where participants can wait safely in the event weather conditions change quickly. If you are on tour, and management decides to cancel the tour, your entire group will be evacuated in a safely manner and escorted to the office. Depending on how far you made it through the course, we can reschedule or partially refund you.
CAN I WEAR SUNGLASSES OR GLASSES?
Yes, as long there are not too loose on your head or fall off when you look down. We recommend having a strap. We are not responsible for any lost items.
DO I NEED TO SIGN A WAIVER?
Yes, all patrons will need to sign a participant form. A parent or legal guardian must sign for any minor children. You can print the form from here and bring it with you when you check in.
IS ZIPLINING SAFE?
It’s important to be aware of the risks involved in every outdoor adventure, and ziplining is not without its risks. Ziplining is an extreme sport and, as such, has particular risks that will always be associated with it. With that being said, your guide has undergone extensive training to ensure your safety. In addition to highly-trained guides, Wahoo Ziplines also only uses top-of-the-line equipment. You are in good hands!
CAN I WATCH ZIPLINERS IF I DO NOT PARTICIPATE?
Unfortunatly you CANNOT. Our six lined course is stretched through a hardy forest at the foothills of the Great Smoky Mountains and not visible for spectators.
DO YOU HAVE BATHROOMS?
Yes, we have bathrooms at the check-in area; however, there are none on the tour. We recommend using the restroom prior to be put in your harnesses.
WHAT HAPPENS IF I NEED TO CANCEL OR CHANGE MY RESERVATION?

If you cancel 12 hours or more before your scheduled Wahoo Ziplines tour, you will receive a full refund.

If you need to cancel  between 12 h to 6 h before the scheduled tour time a 80% refund will be processed.

Cancelations under 6 h are not accepted!

Trip changes must be completed by 7pm the night before the trip to avoid change fees. Trip changes after 7pm will result in a $10 change fee and are subject to availability.

No show/No call ….NO REFUND!

If you need to cancel/change a Wahoo Ziplines tour please email us at wahoozip@yahoo.com or call 865-366-1111

DO I GET A REFUND IF MY TOUR IS CANCELED DUE TO WEATHER?
If a tour is canceled due to inclement weather we will reschedule as close to the original time and date as possible. In case your schedule does not allow you to return, we do offer two alternatives: a raincheck or a refund (cash, credit) depending on your form of payment.

If you have completed part of the tour and the course must be closed due to inclement weather, the cost of the tour will be prorated, depending how far you get on the course. What matters most is that our guests have a safe and enjoyable experience.

If you have questions about weather, please call. We will call you if we know the tour will definitely need to be cancelled or rescheduled.

WILL I NEED TO STOP MYSELF ON THE ZIPLINE?
NO! Our system is speed regulated, meaning that you will not have to touch the cable to stop yourself. Our well-trained guides will stop you at the end of each line, disconnect you from the zipline, and guide you to the observation area to watch your group zip.
IS THERE A OBSTACLE COURSE OR SUSPENDED BRIDGES?
NO. Wahoo Ziplines doesn’t have suspended bridges or obstacle courses among the zipline tour.
DO I NEED TO WALK BETWEEN THE LINES?
YES. There is mild walking between the platforms roughly 50 yard with a steeper incline from line 4 to 5.
DO I NEED TO BRING WATER ON TOUR?
NO. Bottled water will be provided before line 5 while taking a 5 minute brake.
WHAT IF I AM AFRAID OF HEIGHTS?
It is common among our patrons. We have a very well trained and certified guide staff that will work with you to ease your fears and make sure that you have an enjoyable time! 99.99% of our guests that zip across the first line conquer this fear and are eager to do more. Check our reviews on social media and convince yourself.
CAN I BRING A BACKPACK?
Unfortunately, you CANNOT bring a backpack, purse, camera,  or any loose items with you on tour. If you need special medication on tour, please inform our staff when you check in or when you reserve your tour.
CAN I BRING A CAMERA?
Cameras, camcorders, phones or any loose items are NOT allowed. If dropped when ziplining, items will be lost forever. Also this requirement is for your safety and our personnel safety. We are not responsible for any lost items during your vist to Wahoo Ziplines.

You can bring a GoPro as long as you have a helmet mount. Wahoo Ziplines have GoPro ready helmets.

Wahoo Zipline povides GoPro rentals and also takes professional photos of all the guests.

DO I NEED TO TIP MY GUIDES?
Tips are optional, but greatly appreciated!
HOW MUCH SHOULD I TIP MY GUIDES?
Guiding is a service industry, so we would suggest tipping 10-20% of the total cost of your trip.
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