Townsend Off-Road UTV Tours with Smoky Riders

YES. All patrons will need to sign a participant form. A parent or legal guardian must sign for any minor children under the age of 18.

YES! Reserving your spot is very easy. Click here to book online or call our office at (865) 366-1111 to find out when the next available tour starts!

Approximately 1 to 2 hours at Wahoo, depending on tour group sizes and the groups abilities.

Our course includes 6 separate lines. Each line ranges from 40 feet for the lowest up to 250 feet for the tallest. The total length is approximately 2 miles.

Address : 605 Stockton Drive, Sevierville, TN, 37876
Phone Number: (865) 366-1111

Making a reservation is very easy. Book online or call us at (865) 366-1111 and our friendly staff will guide you through the process and answer all your questions.

It is VERY IMPORTANT TO BE 45 MINUTES EARLY for your scheduled tour time. During this time you will need to check in, place your valuables in your car, get geared up, and receive instructions and information about ziplining.

Please pay close attention to your assigned zipline tour time as latecomers cannot join the group already in progress. Keep in mind that you will need to be at the office 45 minutes earlier. No refunds will be offered for latecomers as spaces are limited and zipline guests have been turned away for your spot.

Traffic in the area can be bad sometimes, especially in the busy season (late spring-summer-early fall). Please prepare ahead to get in time for your zipline tour.

In certain areas, you will experience a lack of service for your mobile device. If you are not familiar with the area, we recommend that you download an area map (ex: Google Maps)

Please call us at (865) 366-1111 and let us know your whereabouts and ETA if you are stuck in traffic!

Getting lost is very easy, especially when you are not familiar with the area. Plan ahead and inform yourself about the traffic and side streets. We do recommend that you download an area map (ex: Google Maps) on your mobile device because sometimes you will experience a lack of service.

Please call us at (865) 366-1111 and let us know your whereabouts and ETA if you are stuck in traffic or lost!

Mountain weather can be unpredictable, but we do operate in rain, snow, or shine. Rarely must tours be canceled due to inclement weather so please dress appropriately. We will not cancel tours due to cold or mildly rainy weather. However, we reserve the right to postpone (or pause) a tour for up to one hour to wait out inclement weather and then resume the zipline tour.

Management reserves the right to cancel tours due to unsafe weather conditions, such as heavy winds, heavy rain, and potential thunderstorms. Each platform has a roof where participants can wait safely in the event weather conditions change quickly. If you are on tour, and management decides to cancel the tour, your entire group will be evacuated in a safe manner and escorted to the office. Depending on how far you made it through the course, we can reschedule or partially refund you.

YES. As long there are not too loose on your head or fall off when you look down. We recommend having a strap. We are not responsible for any lost items.

Unfortunately, you cannot. Our six-lined course is stretched through a hardy forest at the foothills of the Great Smoky Mountains and is not visible to spectators.

YES. We have bathrooms at the check-in area; however, there are none on the tour. We recommend using the restroom prior to being put in your harness.

You can independently reschedule your booking up to 24 hours in advance directly from your confirmation email. However, for any other modifications, please contact our office daily between 9 am and 6 pm.

Rescheduling Fees:

First Reschedule (Before 6 pm the Day Before): Complimentary, subject to availability.
Second Time and Subsequent Changes (Before 6 pm the Day Before): $5/participant fee.
Same-Day Rescheduling: $10/participant fee.

We recognize that plans may change, and we aim to accommodate cancellations with clear guidelines. Please familiarize yourself with our cancellation policy:

Full Refund (48 Hours in Advance):
– Cancel 48 hours or more before your scheduled tour to receive a full refund.

$20 Fee per Participant (Between 48 Hours and 6 pm the Day Before):
– For cancellations made between 48 hours and 6 pm the day before the scheduled activity, a $20 fee per participant will be applied. After deducting this fee, the remaining balance will be refunded to the original form of payment. Please contact us at 865-366-1111 to process your cancellation.

No Refund (After 6 pm the Day Before or No-Shows):
– Cancellations after 6 pm the day before your scheduled tour or “no-shows” are not eligible for a refund.

Your understanding of these policies is appreciated, as they enable us to manage reservations effectively and provide the best experience for all our guests. For any inquiries or assistance, please reach out to our office at (865) 366-1111.

Read about all policies here.

If a tour is canceled due to inclement weather we will reschedule as close to the original time and date as possible. In case your schedule does not allow you to return, we do offer two alternatives: a raincheck or a refund (cash, credit) depending on your form of payment.

If you have completed part of the tour and the course must be closed due to inclement weather, the cost of the tour will be prorated, depending on how far you get on the course. What matters most is that our guests have a safe and enjoyable experience.

If you have questions about the weather, please call. We will call you if we know the tour will definitely need to be canceled or rescheduled.

It’s important to be aware of the risks involved in every outdoor adventure, and ziplining is not without its risks. Ziplining is an extreme sport and, as such, has particular risks that will always be associated with it. With that being said, your guide has undergone extensive training to ensure your safety. In addition to highly-trained guides, Wahoo Ziplines also only uses top-of-the-line equipment. You are in good hands!

NO. Our system is speed regulated, meaning that you will not have to touch the cable to stop yourself. Our well-trained guides will stop you at the end of each line, disconnect you from the zipline, and guide you to the observation area to watch your group zip.

NO. Wahoo Ziplines doesn’t have suspended bridges or obstacle courses on the zipline tour.

YES. There is mild walking between the platforms roughly 50 yards with a steeper incline from lines 4 to 5.

NO. Bottled water will be provided before line 5 while taking a 5-minute brake.

It is common among our patrons. We have a very well-trained and certified guide staff that will work with you to ease your fears and make sure that you have an enjoyable time! 99.99% of our guests who zip across the first line conquer this fear and are eager to do more. Check our reviews on social media and convince yourself.

Unfortunately, you CANNOT bring a backpack, purse, camera, or any loose items with you on tour. If you need special medication on tour, please inform our staff when you check in or when you reserve your tour.

Cameras, camcorders, phones, or any loose items are NOT allowed. If dropped when ziplining, items will be lost forever. Also, this requirement is for your safety and our personnel’s safety. We are not responsible for any lost items during your visit to Wahoo Ziplines.

You can bring a GoPro as long as you have a helmet mount. Wahoo Ziplines have GoPro-ready helmets.

Wahoo Zipline provides GoPro rentals and also takes professional photos of all the guests.

Tips are optional, but greatly appreciated!

Guiding is a service industry, so we would suggest tipping 10-20% of the total cost of your trip.